Shipping & handling

all orders placed before 12pm monday to friday will be processed and dispatched that same day. If your order is placed after 12 pm,  over a weekend or on a public holiday it will be processed and dispatched the next business day. 

- once your order has been dispatched, an email will be sent to you that will allow you to track each step of your delivery.

- deliveries occur between 8am – 6pm monday through to friday, with all parcels requiring a signature in delivery.     

In the circumstance an authorised person is not there to sign for it, a card will be left that will allow collection at your local post office.

if you would like to authorise for the order to be left in the mailbox or at your door, please specify in the delivery instructions when placing your order. keep in mind if you authorise for you package to be left at the premise salia jać cannot take any responsibility for missing packages.

please note there may be shipping delays in peak season.  

delivery within australia.

we deliver australia wide and offer free standard shipping on all orders. in addition we offer express and same day postage options, please select these options at the checkout.

prices & delivery times

free standard delivery- once dispatched, allow 2-3 business days for delivery to all metropolitan areas and 3-5 business days for orders placed in rural areas.

$10 express delivery- orders shipped by express post can expect to arrive within 1 business day in metropolitan areas and 2 days to all rural areas. please note that all express shipping order must be placed before 12pm.

$25 same day delivery  (melbourne only) - for same day delivery your order must be placed before 12pm that day. a signature is required upon delivery so please make sure someone is present at the delivery address to sign between 3-6pm.

same day delivery can be delivered to the following areas-

if your order has taken longer than expected or for urgent delivery please contact our customer care team at customercare@saliajac.com

international delivery.

all International orders will be sent either via standard International trackable post; once your order has been dispatched you will receive a confirmation email containing the order details along with your tracking number.

prices & delivery times

 $20 new zealand express delivery - please allow 2-5 business days for delivery 

 $60 israel & dubai express delivery - please allow 3-7 business days for delivery

 $35 the rest of the world express delivery - please allow 3-15 business days for delivery (some countries may take longer) 

please note: international post does not require a signature on delivery, salia jac will not be held responsible if your package gets left at the premises.  please specify a safe location to leave the parcel in the delivery instructions when placing your order.

if your order has taken longer than expected or for urgent delivery please contact customer care team
t: +61 (0) 432 415 618
e: customercare@saliajac.com

customs, import duties & taxes

please note international orders may incur taxes, import duty fees and other fees, these are applied by customs. 

all responsibility for duties & taxes lay with the customer, these fees must be paid in order to receive goods. If the customer refuses to pay duties & taxes , the customer will be responsibility in arranging return shipment to salia jać in order to receive a refund or credit note. 

if you would like more information on this please contact your local customs office.

tracking your order

all our deliveries are sent through our third-party provider shippit. once your order has been dispatched you will be sent an email notification from then containing your tracking id number, this will keep you informed on exactly where your delivery is. if you do not receive your tracking details please contact us at customercare@saliajac.com